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Marketing Webinar on the Customer Experience

CX

How are you perceived by your customers before, during and after a sale? Each step on the buyer’s journey builds a perception of your brand that, when done right, can result in valuable loyalty and even better, raving fans.

International speaker and author of RE:Think Innovation Carla Johnson shares her practical tips to set up your delivery of a top-notch CX at each interaction point.

You’ll learn how to:

  • Maximize your marketing dollars to have the most impact and reduce waste.

  • Target the right content at each stage to move your customers towards purchase.

  • Differentiate from your competitors by having memorable customer interactions every time.

Watch a recording of the webinar below: