How are you perceived by your customers before, during and after a sale? Each step on the buyer’s journey builds a perception of your brand that, when done right, can result in valuable loyalty and even better, raving fans.
International speaker and author of RE:Think Innovation Carla Johnson shares her practical tips to set up your delivery of a top-notch CX at each interaction point.
You’ll learn how to:
Maximize your marketing dollars to have the most impact and reduce waste.
Target the right content at each stage to move your customers towards purchase.
Differentiate from your competitors by having memorable customer interactions every time.
Watch a recording of the webinar below: