Alliance Franchise Brands LLC (“AFB”) and its affiliates, subsidiaries and designees have developed this privacy policy and the privacy notice addendum, if applicable to you (“Privacy Policy”) to explain our practices regarding the collection, use, maintenance, protection, disposal and disclosure of information we may obtain from users of our Internet websites located at www.image360.com and the related or linked websites of our Franchisees (as defined in the Terms of Use Agreement) (collectively, the “AFB Sites”) and to comply with applicable laws, rules and regulations. In this Privacy Policy, AFB or such affiliates, subsidiaries or designees are referred to collectively as “we,” “us,” or “our.” We believe that our practices allow us to provide great offers to you, without unnecessary use or disclosure of your information. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies, your choice is not to use or access the AFB Sites. By accessing the AFB Sites, you agree to this Privacy Policy.
Definitions:
“Cookies” or “Browser Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some portions of the AFB Sites.
“Data”, where used in this Privacy Policy, includes Personal Information and Organizational Data.
“Log Files” track actions occurring on the AFB Sites and collect Data, including your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
“Non-Personal Information” is defined in Section B below.
“Organizational Data” means all non-public information about your business, affairs, customers, suppliers, plans, intentions, market opportunities, operations, processes, product information, including, without limitation, Personal Information received by or through the AFB Sites during the course of our business relationship.
“Personal Information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
“Publicly Available” means information that is lawfully made available from federal, state, or local government records.
Information About You and How We Collect It
We collect several types of information from and about users of the AFB Sites, including:
Personal Information:
Personal Information might include but shall not be limited to: (a) contact information (e.g., name, address, phone number, date of birth and email address); (b) credit card information (e.g., credit card number); (c) information regarding your preferences related to us or an AFB Site; (d) information regarding how you became aware of the AFB Sites; (e) customized artwork; (f) financial data (g) business statistics; (h) IP address, browser type, locale preferences, mobile carrier; and/or (i) other personal or business data you provide to us. Personal Information also includes information about your activities, such as Log Files, information about your activity within an AFB Site, and demographic information, gender, geographic area, and preferences, internet connection, the equipment you use to access our AFB Sites and usage details including browser version, system type, page hits, number of visits, web pages viewed, interactions with web page elements, and the length of visits to the AFB Sites when any of this information is linked to Personal Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household.
Non-Personal Information
Non-Personal Information is about you but individually does not identify you, such as Publicly Available information.
Non-Personal Information is information that we collect about a group or category of products, services, or users that is not personally identifiable or from which individual identities are removed or aggregated.
Organizational Data.
Information You Provide to Us
We collect this information:
Directly from you when you purchase products or services on the AFB Sites, provide feedback on our products or services, request any offer or coupon made available on the AFB Sites, send questions, solicitations, inquires, critiques or comments to us, apply for a job online, or register for specific online programs, surveys, auctions or other transactions or activities.
Information that you provide by filling in forms on our AFB Sites. This includes information provided at the time of registration such as first name, last name, and phone number, and when content is added within the web application. We may also ask you for information when you input a support request, so that we can help resolve the issue.
Records and copies of your correspondence (including email addresses and phone numbers) if you contact us.
Your search queries on the AFB Sites.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our AFB Sites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our AFB Sites, which may include Log Files, traffic data, location data, logs, and other communication data, and the resources that you access and use on the AFB Sites.
Information about your computer and internet connection, including your IP address, IP Geolocation and operating system.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
The information we collect automatically is statistical data and may include Personal Information, and Organizational Data or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our AFB Sites and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our AFB Sites according to your individual interests.
Recognize you when you return to our AFB Sites.
The technologies we use for this automatic data collection may include:
Cookies (or browser Cookies). We may collect Personal Information and Non-Personal Information passively using technologies such as Cookies. We may use Cookies to assign a unique identification to your device which accesses our AFB Sites. Cookies are files that your browser places on your computer’s hard drive, which we may use to learn how you arrived at the AFB Sites. Cookies are also used to save and retrieve your e-mail address, password and preferences so you do not have to re-enter this information each time you visit the AFB Sites. In some cases, we may track or collect information about your use of the AFB Sites by the numeric address assigned to the computer you are using (your IP address) or by the URLs that you come from or leave to. These methods also allow us to resolve server problems or administer the AFB Sites. You can set your browser to refuse all or some Cookies, or to alert you when Cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse Cookies, please note that some parts of the AFB Sites may then be inaccessible or not function properly.
Web Beacons. Pages of our AFB Sites and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit AFB, for example, to count users who have visited those pages or opened an email and for other related AFB Sites statistics (for example, recording the popularity of certain AFB Sites content and verifying system and server integrity).
We may also collect and store statistics and other Non-Personal Information about the online activities of our visitors on an aggregate basis.
For reasons such as improving your experience at our AFB Sites or personalizing our AFB Sites to you (for example, providing better product recommendations or special offers that we think will interest you), we may supplement the information that you provide with information from third parties.
Do Not Track
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have Data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
Children
The AFB Sites are not intended for children under 14 years of age. AFB will not knowingly collect any Personal Information from children 14 years of age or younger. When you disclose Personal Information on the AFB Sites, you are representing to us that you are 14 years of age or older. If a person 14 years of age or younger has provided Personal Information to us, a parent or guardian should contact us at datagov@alliancefranchisebrands.com so that we can remove such Personal Information from our active databases.
Using Your Information
Subject to the applicable laws of any relevant jurisdiction(s), we are the sole owners of all information collected on the AFB Sites. However, we are not in the business of sharing, selling, or renting any information gathered from the AFB Sites. We will not sell, share or rent the information gathered from the AFB Sites, for monetary or other valuable consideration, to others in ways that are different from what is disclosed in this Privacy Policy.
We use information that we collect about you or that you provide to us, including any Personal Information:
To present the AFB Sites and the contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to the AFB Sites or any products or services we offer or provide though it.
To allow you to participate in interactive features on the AFB Sites.
To store Data and backup that Data.
To track client information and prospective client information for purposes of marketing and accounting.
To collect information about your experience with the application, and to notify us of any delays or interruptions in your experience.
To communicate with you to notify you of actions taken in the system, or when your attention is needed to view or complete an item.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
For any purpose permitted or required by applicable laws.
The Personal Information that you provide will be available to us and our agents, representatives, Franchisees and licensees (each an “AFB Party” and collectively, the “AFB Parties”), as well as AFB’s trusted third-party service providers and contractors (collectively, “Third-Party Providers”). By submitting Personal Information, you grant to the AFB Parties and the Third-Party Providers a license to use such Personal Information for the purposes described in this section. The AFB Parties and Third-Party Providers may also use your Personal Information, alone or in combination with the information submitted by other users, to improve the AFB Sites’ navigation or infrastructure, in internal marketing analyses or reviews, and for other administrative purposes. Additionally, unless you notify us to the contrary, any AFB Party may use your Personal Information in the future to provide you with information on products, services, special offers and/or deals. If you do not wish to receive these types of communications or allow an AFB Party to use your Personal Information in such a manner, please contact us in the manner identified in the “Opt-Out” section below. Notwithstanding the foregoing, if you are located in Canada, no AFB Party will use your Personal Information to send you information on products, services, special offers and/or deals unless you consented to receive such information in accordance with applicable law.
We also might use Non-Personal Information to improve your experience on the AFB Sites and to enhance the AFB Sites. By using the AFB Sites, you grant the AFB Parties and any Third-Party Provider a perpetual, irrevocable, worldwide, royalty-free, sublicensable (through multiple tiers) license to use, reproduce, cache, store, modify, publicly perform, publicly display, distribute and transmit such Non- Personal Information for any purpose, and waive any moral rights and publicity rights in such Non- Personal Information.
In all cases, however, any AFB Party or Third-Party Provider that has access to Personal Information or Non-Personal Information is required to use and protect such information in a manner consistent with this Privacy Policy and to use such information only to carry out the activities or services they are performing for you or for us. Further, we shall limit the information provided to Third-Party Providers to that which is reasonably necessary for them to perform their functions.
Sharing Your Information
We routinely share Personal Information as follows:
to third-parties, Franchisees and Third-Party Providers in connection with our products, services, AFB Sites and business (e.g., data storage and processing, cloud computing, website and application hosting, marketing and advertising, etc.);
to comply with an applicable statute, regulation, rule of law, a subpoena, a search warrant, a court or regulatory order, lawful requests by public authorities, including to meet national security or law enforcement requirements, or other legal process;
to allow us to enforce available recourses or limit the damages we may suffer;
to protect the safety and/or security of the AFB Sites or the general public;
in the event of a commercial transaction, namely the sale, transfer or assignment, in whole or in part, of AFB or our assets; and
any other circumstances to which you have consented.
Opt-Out
If you choose to opt-out from allowing the AFB Parties to use your Personal Information in the future to provide you with special offers/marketing communications, simply contact us directly at datagov@alliancefranchisebrands.com. Additionally, “Opt-out” instructions are contained in each special offer/marketing communication sent to you. You may use the “unsubscribe” link in emails or use the word “STOP” in response to a text. Upon receipt and processing of an “opt-out” request, we will, within a commercially reasonable amount of time, remove your information from any listings used to provide you with special offers/marketing communications from AFB Parties in the future. Please note that we may occasionally contact you for administrative purposes even if you unsubscribe from our email list.
Access to, Transfer, Deletion or Amending Personal Information
Subject to applicable law, you may (i) request access to any Personal Information we hold about you; (ii) request that it be updated, rectified, deleted or blocked; (iii) request that we delete part or all of any Personal Information we hold about you; (iv) request that we restrict our processing of your Personal Information; and (v) request that we provide you or a third party with a copy of certain Personal Information about you (that is referred to as the right of “data portability”).
You may request access to, review, change, or request the deletion of your Personal Information and preferences at any time by contacting us at datagov@alliancefranchisebrands.com. We will then take all reasonable efforts, to the extent required by applicable law, to correct or remove your Personal Information from our active database. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change Personal Information if we believe the change would violate any law or legal requirement or cause the Personal Information to be incorrect.
Data Retention
We will retain your Personal Information for as long as your account is active or as needed to provide you services. Subject to applicable law, if you close your account, we will retain your Personal Information for a period where it is necessary to continue operating our business effectively, to maintain a record of your transactions for reporting purposes until this purpose no longer exists, and to retain as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Location of Servers; Transfer of Information to the United States; Other Transfer
Our servers are located in the United States. If you are located outside of the United States be aware that the information you provide will be transferred to the United States. If you are user of the Site who is located outside of the United States or Canada, by using our Site or providing your Personal Information to us, you acknowledge and agree that your Personal Information may be processed for the purposes identified in this Privacy Policy. If you choose to access our Site outside the United States, we and our service providers may transfer your Personal Information to, or access it in, the United States which may not provide equivalent levels of Data protection as your home jurisdiction, as described in this Privacy Policy. In particular, you are advised that the United States uses a sectoral model of privacy protection that relies on a mix of legislation, governmental regulation, and self-regulation. In addition, our service providers may not be located in your geographic area; by using the Site or the services or by providing your Personal Information on the Site, you also consent to the transfer and to the collection, storage, processing and use of your Personal Information to these service providers, as described in this Privacy Policy. If you do not want your Personal Information transferred to the United States, please do not submit any information to us or use the AFB Sites, our products or our services.
Links to Third-party Websites and Services
Our services, products, or the AFB Sites may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy only applies to information collected by us for the purposes mentioned in this Privacy Policy. We have no control over these third-party websites, and your use of such websites and features is subject to the privacy policies posted on those websites. We are not responsible or liable for the privacy or business practices of any third-party websites linked to the AFB Sites.
Security
We take every reasonable precaution to protect your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please note, however, that no data security measures can be guaranteed to be completely effective, and we cannot guaranty the safety or security of your information. You understand that your use of the AFB Sites and submission of information to us is at your own risk. THEREFORE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU UNDERSTAND AND AGREE THAT AFB ASSUMES NO RESPONSIBILITY FOR THE DESTRUCTION, LOSS, UNAUTHORIZED ACCESS, DISCLOSURE, OR ALTERATION OF YOUR PERSONAL INFORMATION, NOR FOR ANY DAMAGES THAT MAY RESULT THEREFROM.
Limits on Our Abilities
Your privacy is very important to us. However, due to the existing legal and technical environment, we cannot ensure that your Personal Information will not be disclosed to third parties in ways not described in this Privacy Policy. For example, we may be forced to disclose Personal Information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, we can (and you authorize us to) disclose any Personal Information about you to law enforcement or other government officials that we, in our sole discretion, believe is required: (a) by law; (b) to protect and/or defend our property or other legal rights; and/or (c) to protect the personal safety, or property or other legal rights of others. While we will stipulate that any third parties to whom we are entitled to divulge your Personal Information will respect this Privacy Policy, in any event, we cannot and do not guarantee that all such entities will, in fact, follow the terms of this Privacy Policy. Furthermore, if you provide Personal Information to our franchisees, licensees, co- branding partners or other independently owned and operated Franchisees, such Personal Information will not be subject to the terms of this Privacy Policy. In addition, in the event that all or substantially all of our membership interest and/or assets are transferred or sold to another entity, we might transfer Personal Information, Non-Personal Information and Organizational Data to the acquiring entity but shall stipulate that any acquiring entity respect the terms and conditions of this Privacy Policy.
Changes to Our Privacy Policy
We use collected information in accordance with the privacy policy under which the information was collected. However, we reserve the right to change, modify, amend and/or update this Privacy Policy at any time with or without prior notice in our sole and absolute discretion. Your use of the AFB Sites following any changes, modifications, amendments and/or updates to this Privacy Policy constitutes your unconditional agreement to follow and be bound by this Privacy Policy as so changed, modified, amended and/or updated. You are responsible for reviewing this Privacy Policy each time you use or access the AFB Sites.
Contact Information
AFB has appointed a Data Governance Committee to supervise compliance with this Privacy Policy and the law. Questions regarding this Privacy Policy should be directed to the Data Governance Committee by phone at 1-800-726-9050, or email to datagov@alliancefranchisebrands.com, or write Alliance Franchise Brands LLC, Attention: Data Governance Committee, 47585 Galleon Drive, Plymouth, Michigan 48170-2466. For each, write “Alliance Franchise Brands Privacy Policy” in the subject line.
PRIVACY NOTICE ADDENDUM
This Privacy Notice Addendum (“Notice”) supplements the information contained in the Privacy Policy and applies solely to all visitors, users, and others located in Canada or the State of California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia (“consumers” or “you”).
We adopt this Notice to comply with the Alberta Personal Information Protection Act, the British Columbia Personal Information Protection Act, the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), the California Shine the Lights law, the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Colorado Privacy Act, the Connecticut Data Privacy Act, the Delaware Personal Data Privacy Act, the Iowa Consumer Data Protection Act, the Maryland Online Data Privacy Act, the Minnesota Consumer Data Privacy Act, the Montana Consumer Data Privacy Act, Nebraska Data Privacy Act, New Hampshire Senate Bill 255, New Jersey Senate Bill 332, the Oregon Consumer Privacy Act, the Quebec Act Respecting the Protection of Personal Information in the Private Sector, the Tennessee Information Protection Act, the Texas Data Privacy and Security Act, the Utah Consumer Privacy Act, the Virginia Consumer Data Protection Act, and certain other privacy and data protection laws, as applicable (collectively, the “Statutes”). Any terms defined in the Statutes will have the same meaning when used in this Notice. Any terms used in this Notice but undefined herein shall have the meaning provided in the Privacy Policy.
As further set forth in our Privacy Policy, we may collect certain information that is (i) linked or reasonably linkable to an identified or identifiable individual or natural person, or (ii) that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer or household, or (iii) as further defined in the Statutes as “Personal Data” or “Personal Information,” as further described in our Privacy Policy.
Shine the Light Law.
California Civil Code Section 1798.83, also known as the “Shine The Light” law permits individuals who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
Personal Information We Sold or Disclosed for a Business Purpose.
In the preceding 12 months, we have not sold to one or more third parties any categories of personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
In the preceding 12 months, we have disclosed for a business purpose to one or more third parties the following categories of personal information (which are not marked as “None”) that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:
Category A - Identifiers
Category B - Customer records information
Category C - Characteristics of protected classifications under state or federal law
Category D - Commercial information
Category E - Biometric information (None)
Category F - Internet or other electronic network activity information
Category G - Geolocation data
Category H - Sensory data (None)
Category I - Professional or employment-related information
Category J - Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (FERPA) (None)
Category K - Inferences drawn from collected personal information
Category L - Sensitive personal information
Your Rights Under the CCPA.
You may have the right under the California Consumer Privacy Act of 2018 (CCPA), the California Privacy Rights Act of 2020 (CPRA), and certain other privacy and data protection laws, as applicable, to exercise free of charge:
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Disclosure of Personal Information We Collect About You |
You have the right to know:
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Personal Information Sold, Shared, Disclosed, or Used for a Business Purpose |
In connection with any personal information we may sell or disclose to a third party for a business purpose, you have the right to know:
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Right to Limit Use and Disclosure of Sensitive Personal Information. |
We do not use or disclose sensitive personal information for anything other than supplying requested goods or services. |
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Right to Correction |
You have the right to request correction of inaccurate personal information maintained by us about you. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate personal information. |
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Right to Deletion |
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
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Protection Against Discrimination |
You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA. This means we cannot, among other things:
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Your Rights Under Other State Privacy Laws
Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia, also provide consumers who are residents of these states with certain rights regarding their Personal Data. This section describes the rights you may have under these state privacy laws, under certain circumstances and subject to certain exceptions. Please contacts us if you have any questions about your rights under these state privacy laws.
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Consumer Right |
Explanation |
Applies to Residents of: |
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The Right to Opt- Out |
You may have the right to opt out of the processing of Personal Data concerning you for the purposes of: Targeted Advertising; The Sale of Personal Data; or Profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer. |
Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia |
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The Right of Access |
You may have the right to confirm whether we are processing Personal Data concerning you and to access your Personal Data. Please note, there may be restrictions on how often you may exercise this right. |
Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia |
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The Right to Correction |
You may have the right to correct inaccuracies in your Personal Data, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data. |
Colorado, Connecticut, Delaware, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Virginia |
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The Right to Deletion |
You may have the right to delete Personal Data concerning you or to request that we delete Personal Data provided by, or obtained about, you. |
Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia |
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The Right to Data Portability |
You may have the right to obtain a copy of your Personal Data in a portable, and to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. Please note, there may be restrictions on how often you may exercise this right. |
Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia |
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The Right to Appeal |
We hope that we can resolve any query or concern you raise about our use of your Personal Data. However, if we do not take action on your request to exercise any of your rights, we will inform you without undue delay after the receipt of the request our reason for not taking action. You may appeal any decision we have made about your request by following the instructions in the communication you receive from us notifying you of our decision. |
Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Virginia |
Your Rights Under Canada’s Federal and Provincial Laws
If you are a resident of Canada, your personal information may be protected under PIPEDA, Alberta’s Personal Information Protection Act, British Columbia’s Personal Information Protection Act, and Quebec’s Act Respecting the Protection of Personal Information in the Private Sector. This section explains the rights you may have under these laws, as applicable, and how you can exercise them.
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The Right to Consent |
We will not collect, hold, use, or disclose your personal information without your consent unless it is authorized or required to do so by applicable law. Consent may be implicit in certain circumstances. However, when the personal information is sensitive in nature, we will obtain your explicit consent. |
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The Right to be Forgotten |
You have the right to withdraw or change your consent to our processing of your personal information, subject to applicable legal and contractual restrictions. In some instances, withdrawing your consent may result in us no longer being able to provide our products, services, and/or Site. |
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The Right to Transparency |
You have the right to be informed, at the time of collection of your personal information, and upon request, of:
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The Right to Rectification |
You have the right to request the rectification of inaccurate personal information maintained by us about you. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate personal information. |
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The Right to Deletion |
You have the right, subject to applicable law, to request the deletion of your personal information when : i) the retention of the information is no longer justified for the purpose for which it was collected; and/or, if you are a Quebec resident, ii) the information was not collected in a lawful manner; and/or iii) it is obsolete. |
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The Right to Access and Data Portability |
You have the right to access and request a physical copy (and, if you are a Quebec resident, an exported one) of the documents containing your personal information, subject to the exceptions provided by applicable law. |
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Destruction and Retention of Your Personal Information |
The personal information we collect is retained for varying periods of time depending on the type of information in question and the purposes for which it is collected and used. Subject to a retention period provided for by applicable law, the Personal Information we hold is destroyed or anonymized to use for serious and legitimate purposes once the original purpose(s) for collection or any compatible purpose(s) have been fulfilled. |
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Privacy by Design |
If you are a Quebec resident, you have the right to have your personal information protected through technologies that apply the highest level of confidentiality by default. When we offer products or services to the public that include privacy settings, those settings are configured to the highest protection level without any action required from you. Please note that this requirement does not apply to privacy settings for browser cookies. |
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Use of Identification, Location, or Profiling Technologies |
If you are a Quebec resident and we collect personal information through technologies that include functions to identify, locate, or profile you, such as cookies, you have the right to be informed of the use of such technologies and of the means available to activate the functions that enable identification, location tracking, or profiling.
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We maintain procedures for addressing and responding to all inquiries or complaints from you about our handling of Personal Information. We will inform individuals who make inquiries or lodge complaints of the existence of relevant complaint procedures. We may seek external advice where appropriate before providing a final response to individual complaints. We shall investigate all complaints. If a complaint is found to be justified, we will take appropriate measures, including, if necessary, amending our policies and procedures.
How to Exercise Your Rights.
If you would like to exercise any of your rights as described in this Privacy Notice, please:
Complete a data subject request form available on our Site at https://alliancefranchisebrands.com/personal-information-request/;
Call us, toll-free, at (800) 726-9050;
Email the Data Governance Committee at datagov@alliancefranchisebrands.com; or
Write to the Data Governance Committee at: 47585 Galleon Drive, Plymouth, Michigan 48170- 2466.
Please note that, depending on the law(s) applicable to you, you may be restricted on the number of data access or data portability disclosures you may make within a 12-month period.
If you choose to contact us through one of the methods described above, we will take steps to verify your identity before granting you access to your personal information or complying with your request. In order to help protect your privacy and maintain security, you will need to provide us with:
Enough information to identify you (e.g., your full name, address, email address, telephone number, birth date, or customer or matter reference number);
Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill); and
A description of what right you want to exercise and the information to which your request relates.
In addition, if you ask us to provide you with specific pieces of personal information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request.
You may use a representative, called an “authorized agent,” to submit a request to us.
In some states, an authorized agent must be a natural person, or a business entity registered with the appropriate Secretary of State, that you have authorized to act on your behalf.
In order to protect your privacy, AFB requires you to confirm that you have provided the authorized agent permission to submit the request and you must provide the authorized agent with signed permission. “Signed” means that the written attestation, declaration, or permission has either been physically signed or provided electronically pursuant to the Uniform Electronic Transactions Act. In California, an authorized agent that has power of attorney pursuant to California Probate Code section 4121 to 4130 must submit proof of statutory power of attorney, but in such cases, consumer verification will not be required.
AFB may deny a request from an authorized agent that does not submit proof that they have been authorized to act on your behalf. Requests submitted by an authorized agent will still require verification of the person who is the subject of the request in accordance with the process described above.
We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf.
Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.